Verilux
Defective parts - unwilling to stand by warranty
- 09-02-2011
- 9
Purchased on line light bulbs CFC that are warranted for 10,000 hours each. The cost was about $9/each. I just had 3 bulbs burn out in less than 24 hours each. The only way the company will even address this, is if I send back the bulbs at my expense, and have them look at them. I filed a complaint with the BBB who does not think this is unreasonable. Now considering, I had to also pay a hefty S/H for these bulbs, I would think that if they want them back they could at least pay the shipping back. The folks at this company have been nothing more than obstructive and quite verbally abusive.
Company: Verilux
Country: USA
State: Ohio
Phone: 8007866850
Site: verilux.com