FEIT Electric
Faulty bulbs, rude customer service, denies claims

Hello,

My name is Kenneth Gray. I contacted you a few months ago about some faulty cfl globes I purchased. At first, I was treated very rudely by a CSR via telephone. Eventually, I contacted someone who sent me replacements. Now, those bulbs have all burned out. I use them in a four light strip in our bathroom. When you sent me new bulbs, I went out and purchased two bulbs from another company. Those bulbs are still working. The last of your bulbs burned out last night. I don't understand how your bulbs are burning out, while the ones from another company don't. Could you please send me three replacement bulbs;
ECOBULBPlus
Softwhite 40W Equivalent
UPC 17801-87635
ESL11GTMM/ECO
11W 120 VAC 60Hz 140mA
UL#E170906
17-10-42Z F

Thank You,

Kenneth Gray

Company: FEIT Electric
Country: USA
State: California
City: Pico Rivera
Site: feit.com

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