Kvoot
Defective goods, all contact ignored

I requested some share balls at £27 from Kvoot.com in January plus they required instant cost from my card. It got many emails along with a risk to stop the purchase before it had been shipped.

Upon receipt I came across among the pool balls had a production problem and attempted to get hold of Kvoot.com about how better to have it changed. After many overlooked emails I delivered them back by registered delivery simply to contain it delivered as no one might obtain and indication for this at their workplace.

I've today delivered recurring e-mail to Kvoot.com both via their siteis contact site and also to their purchase support current email address and aside from an automatic reaction I've obtained no-contact from them.

I'm obtain complete reimbursement of the purchase plus reimbursement of the postal expenses I incured (whole of £32) and certainly will not be returning the faulty products until the further shipping expenses (£20) are submitted progress.

As customer support moves, overlooking all client contact is extremely harmful for their picture.

Company: Kvoot
Country: USA

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