Best Buy
Video Console Shipment Lost by UPS and No Replacement Offered

I have placed and order for a video console from Bestbuy Bellevue shop and paid the full money including shipping charge. They promised to deliver between 3r Dec - 9 Dec. Today (18th Dec) - item has not reached yet, UPS seems to have lost it. Bestbuy is not ready to do anything proactive to replace my item, they are still waiting for UPS. Bad customer service, no responsibilty for customer.
My order no# S order #1110331581334
Val #1500-6715-7124-0366

Company: Best Buy
Country: USA

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