Adobe
Poor Customer Service

Shops, Products, Services

I've never been so ashamed and discouraged having a customer support than Adobe’s. They've no idea if you have an issue and let you know they have to “review” your problems meanwhile abandon you dangling for fifteen minutes becuase they're possibly searching through a guide. They let you know their delay period is 4-6 units after which you take a seat on the telephone atleast 30. Their fresh adobe photoshop 9 is laden with fresh issues that CAn't be solved when you have a more recent program. It'd also assist when the client “representative” talked and recognized English. Therefore quit the constant apologies and enhance your customer support.incidentally, I delivered my Adobe application – not worth the stress for the product and bad customer support.


Company: Adobe
Country: USA
  <     >  

RELATED COMPLAINTS

Adobe Systems
ADOBE products - Photoshop Elements 4.0 - no service, no good

Adobe Photoshop Elements 7
Fraud

Adobe CS4 Premiun
CLSW will not give support

Adobe Systems
Pathetic

Adobe Systems Inc
Website Unhelpfulness

Adobe Reader
Adobe Reader is not as free as you may think!

Adobe / Adobe.com
Poor Customer Service - Captivate, CS5

Adobe / Adobe.com
I ordered Adobe CS 3 Web Premium

Adobe Systems Incorporated
Bad service!

Adobe Systems Incorporated
Adobe is ripping off customers