Best Buy Geek Squad
Multiple Complaints

I purchased a costly canera, with optimum safety. The camera dropped onto stones, damaged, full of water from the working flow, and also the contact cracked and was bent. I introduced the clutter into Bestbuy. A person with an I.Q. Below boring-regular might view it was a complete reduction. However the mature Geek on-duty, mentioned it should be delivered absent for an analysis to determine if it had been repairable, before giving a brand new one. A month have handed, not really a simple call from my local Bestbuy, and so I create a telephone call. Their only info was that it had been “being REPAIRED”. THE REPAIR WAS DELAYED SINCE THE FARMED-OUT REPAIR-SERVICE (situated 2,000 kilometers apart) COULDN’T OBTAIN COMPONENTS.

Atleast that's what I had been informed. I really believe my check out the fix standing, via desktop computer, was exactly the same these were taking a look at – no reference to a components issue. Remarks – THAT camera is just a superior couple of technology – it might never be fixed to its unique condition. (I understand of what I talk). An upgraded must have been released. They and that I haven’t a what's happening with my buy being “fixed” by Accuracy, El Paso, Tx (1 800-665-6515). Their $ 130.00 support strategy is actually not of any significant problem on the component. Lacking being truly a complete S.O.B., I'm in a reduction.

Their sales consultant who offered me the plan stated that – worse scenario situation – an issue usually takes fourteen days to solve.

Company: Best Buy Geek Squad
Country: USA

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