Sears
Stackable Washer Caught Fire, No Replacement After 92 Days
- 07-27-2011
- 10
Eporting Sears customer solutions dept and Sears ceo headquarters for irresponsibility in a timely repair manner and so far not one contact can take responsibility for replacing the stackable washer unit since it caught on fire 12 miles one way for me to the laundromat not to mention the expense of going to a laundromat cause Sears can't make a decision to replace a unit that has been on fire I have actually had technician hang up on me after waiting a whole day just reshuled me without my knowledge rude Sears just expects everyone to be a shutin to wait for their service people to come and about 8 full hours of labor at a time sometimes 2 technicians still no washer 92 days and counting
Company: Sears
Country: USA
State: Illinois
City: Hoffman Estates
Address: 3333 Beverly Road
Site: sears.com