Body Central
None known to me. Customer ignored following three complaints, customer loyalty apparently means nothing, deplorable customer "service", laughable customer satisfaction policy, manufacturer defective items
- 07-12-2011
- 9
This order was placed on June 14. This has been going on for almost a month and I haven't received one single reply from "customer service". I have been ordering from Body Central (online) for, at the very least a year now - and, as stated in the original message which was sent to them directly through their server which can be found at: http://www.bodyc.com/service/contact. Aspx,
I've never had a problem with their merchandise prior to this incident - and had in fact, been very pleased with my prior purchases.
With this particular order however, I think you can see that I had a problem with BOTH of the items I had purchased. As was stated in regard to the all over lace shrug, I had VERY carefully spent HOURS cutting around the delicate material in order to remove a completely useless, unnecessary eyesore not to mention - I didn't wish to damage the item (as I DO very carefully take care of my clothing).
Company: Body Central
Country: USA
State: Florida
City: Jacksonville
Address: 6225 Powers Avenue
Phone: 18007419696
Site: bodyc.com