Thane
Worst customer service and messed up policies
- 07-08-2011
- 14
I requested the Ab Doer Perspective from Thane.com, subsequently determined I needed to stop my purchase. Talked having a CSR, whom I hardly recognized, provided me a discount to maintain my purchase. Note: No guidelines or guidelines were told me within my discussions with equally CSRis I talked with. Subsequently on 6/16 I decided I simply wished to go right ahead and stop my purchase or simply return it once I acquired it (it currently has delivered). The CSR's explained at Thane.com that I can not return it and when I approved the discount, (they've A30 day money-back guarantee) it voided my to return them (the intended one month cash back guarantee. This promise is garbage! This is actually the many peculiar point I've heard from the business in my own life|. Therefore customers be really conscious! Should you purchase something from Thane|.com plus they provide you with any type of discount! You definitely can't return your product, until the CSR does not note for you that their one month cash promise is null and void. Notice! They'll need to pay attention to the telephone converstion first before they are doing something foryou:. Apart from that they cause you to maintain them. This is actually the many crazy organization I've actually handled and also the many rude CSRis available'. These folks don't have any to be coping with the general public whatsoever.
Company: Thane
Country: USA