UPS Store
Vintage Fan Bent in Shipping, No Help Without Store Label

On May 10th, I brought my box in to ship at a UPS Store. I did the PayPal shipping myself and taped the label on it. It was all ready to go.

The guy there asked if I wanted a copy of the tracking number. I said sure, but then realized it was just his excuse to buy time for a sales pitch. He told me I could ship at UPS stores for less than PayPal fees and that they would help me if problems happened. Whatever, but maybe I could do it myself just fine. The guy started shaking the box and rambling on about how the box might not be good enough for shipping. I told him it was just a vintage fan, that I really doubted it could be damaged, and that I only got $38 for it on eBay.

Big mistake. Leave it to UPS to manhandle my shipping! The grill on the fan was all bent, and now the buyer wants a refund! I went back to the UPS Store, and there was a different guy there. He said he would not help me because they did not make the label. What kind of stupid copout is that? How convenient. If you don't pay them to ship, they'll smash your package and then tell you to take a hike. Like I'm supposed to have them box and ship my stuff with service like that, right?

Next time I'm using my post office. Sure, they might seem like they want you in and out, but that's better than the cheesy friendliness at UPS. They're like used car salesmen out to get every penny in your pocket. At least I know the post office doesn't have gorillas handling my boxes!

Company: UPS Store
Country: USA

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