Etoway technology co., ltd
Bad Company

Hi Our buddies, this really is my poor encounter with Etoway engineering co., ltd.

Hi,

I approached the corporation through Alibaba.com and created my first purchase on July 3rd for 3 i68 telephones, charging $436.50 US, including delivery by UPS. Cargo came on October 14 and also the only trouble was the leather cases weren't within the bundle. For that relaxation, all was okay. I subsequently had enough confidence to set up another bigger purchase for 5 phones using the same faculties which period transferred $712 US on October 14 including delivery and also the 4% fee cost to Paypal. This time around didn't proceed nicely; of the 5 phones obtained, 4 came with manufacturer flaws, you can not notice well and also the touchscreen didn't function correctly. I approached the sales supervisor, Wayne and advised him of the issues using the telephones. He requested that I ship back the phones and tackle them to his interest, that we did immediately. Following a lengthy period, Feb. 20 and after spending another $27 US for re shipping in my experience by EMS, the problem wasn't solved. I acquired another 4 defective phones which were in poor situation, with touch-screens which were defective once more. After dropping additional time researching the telephones and spending another 36$ for delivery, I didn’t obtain my bundle simply because they claim they didn’t have an address for me personally. They allegedly re sent the bundle in July-September of the year, that we have yet to get. Today they're placing the fault about the Oriental email program, by which they allegedly delivered the bundle after I had taken care of UPS delivery. After numerous discussions through Bing that I've preserved on my drive, exactly the same Wayne acknowledges the poor quality of the telephones, but does nothing to fix or solve the problem around, the customers. I really hope the experience I’ve suffered with this specific organization won't replicate itself with additional people of the community, and that's why I’ve employed this method to create public my poor experience.

Etoway technology co., ltd

N1506,6th Creating, Nanguolicheng, Xili city,

Shenzhen, GD, China

Tel: 86-75586150073

Fax: 86-75586151949

Website: http://www.etoway.com

MSN: etoway@hotmail.com

Company: Etoway technology co., ltd
Country: USA

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