Verizon Wireless
CSR New Phone Problems

Verizion Wireless Fresh Every Two

I named Verizion on November 6 to ask about my update since I have have now been together for four decades. They guaranteed they might provide me a brand new phone update. I put the purchase and waited. On November 19 after not getting these to I contact and consult with Alejandra at 800-256-4646 X 8082. She mentioned that my purchase was terminated for no cause which she might substitute the purchases and that I might have them no later than Monday November 24th. Well she lied, the telephones didn't seriously Friday and so I called back and talked with Jose who stated he'd substitute the purchase and overnight them in my experience and that I must have them no later than midday on November 25th. Nov 25th nevertheless no telephones, and so I contact and consult with Donald at 480-496-7533 who claims that my address was entered incorrect by Verizon which the phones is likely to be below no later than 10:30 am tomorrow. I still do not have my telephones, that I'd to cover when it ought to be a totally free telephone update every 2 yrs. Donald guaranteed he'd matter me a credit for that telephone expenses, but I've yet to determine it.

Easily do not have my telephones by tomorrow at 10:30 am I do want to stop my agreement together with no costs. I ought to need to spend a firing charge after I have now been together this extended.

Company: Verizon Wireless
Country: USA
Site: verizonwireless.com

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