Mobile Home Parts Store
Poor Customer Service

Great item choice but ACUTELY bad customer-service / assistance.

Our mobile home doorway was started in with a vandal while I had been outoftown. I'm on the highway many times of the week. The doorway handles were bent and fresh types were required. I requested them on line and improperly requested for "two day" delivery when "next day" was necessary to obtain the handles in my experience on a day I'd have the ability to do the fix.

The purchase was positioned after-hours and so I named them at 8:30am CST the following day. I thought it'd be considered a basic issue to alter the delivery approach to "following day". Child, was I wrong.

Appears the operator may be the just one that may "operate" a charge card for cost and he or she just does this once each day. Because it had been already done-for your day, my purchase couldn't be transformed since the extra delivery cost couldn't be charged.

They agreed to stop the purchase saying I really could subsequently re enter my purchase on line with following day delivery and also the charge card might be charged from the pc in those days. I discussed that I'd not need use of the web until that evening also it might again be too late to truly have the purchase delivered over time for me personally to complete the fix.

I asked when they might please create an exclusion. The solution was "no". I requested to talk to the dog owner because he or she was the only real person who might "operate" the card. The solution was "no". I requested "why?" The reaction was: " should you named Amazon.com and requested to talk to the owner might I truly be prepared to keep in touch with the dog owner". I will just state that Amazon needed care of the comparable problem plus they were happy to complete it because the item hadn't delivered. There is you should not keep in touch with who owns Amazon.com given that they needed care of the clients.

On my day-off, nowadays, I created the push to some provider that had the handles 45 miles away and also have looked after the doorway. After I go back to my house in three times I'll consider the bundle from "Mobile Home Pieces Shop" and put it on my book-shelf like a memory to look at a business before purchasing from their website and also to make sure the delivery process I choose after I purchase after-hours on line.

To Not my shock, after I looked the net for evaluations of “Mobile House Components Store” there have been comparable grievances about customer support.

Company: Mobile Home Parts Store
Country: USA

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