T-mobile
Promised No Installation Fee but Charged $45 and Double Billing

Shops, Products, Services

Well I got a cellular from t-mobile on November 12 I was promised by a representative of t-mobile (Fiesta Mall) that I wouldn't get charged an installation fee and that they would change my old cell number to the new one, but later when we got our bill we got charged the installation fee of $45.00 and we never got our old number changed so I got stuck with two billings one from my old cell number and one from the new one which was t-mobile, when I went to complain they wouldn't listen to me or release me from my contract so now I'm stuck with a phone that I don't want


Company: T-mobile
Country: USA
State: Arizona
City: Mesa
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