Ntb
Terrible customer service

I visited the NTB area in the Beltway and Hillcroft in Houston Texas on 4/25. Our vehicle was creating a truly poor rubbing sound. The specialist set my vehicle about the stand, went it around, subsequently identified the issue. All brake parts and rotors were the problem, based on their specialist. I decided to have this set for approximately $600 bucks. Later that night, the shop named and stated that another thing was the issue - a. Not attempting to purchase much more function, but seeking the issue set, I told them to-go forward and repair it. 24 hours later they named and stated the group was not the only real issue possibly also it might charge one more $1800 to repair my vehicle!!! The axle was the issue this time around. Why could not they inform me this in the beginning, before I invested over $600? Then I'm likely to spend AN ADDITIONAL $1800 along with that? Plus they wont actually acknowledge that their specialist all messed up and did not precisely identify the problem. They might have explained all this in advance, before performing any function and before getting my income. What type of racket is NTB operating? This really is absurd they cannot identify and repair an issue without making one to invest a large number of pounds. Today I've to generate my vehicle off the ton, not mounted, and that Iam out-of around $600. This really is completely undesirable and annoying and NTB ought to be embarrassed of calling themselves something organization.

Company: Ntb
Country: USA

  <     >