Spytech Software
Poor product and customer service!

I bought Traveler Representative from Spytech Application after studying great evaluations from Computer magazine online. It was November. I experimented with deploy the program in early December without any chance. I really could not access any kind of control cell as suggested within the instructions. I required aid, they recommended I eliminate my antivirus application, completed, today I obtained a sysdiag error information. I named the help-line again, they recommended limiting functions of the program to be able to ensure it is operate. I did so this and that I could access the handle dialogue box. Following a few more error messages and much more telephone calls to Spytechis help-line, anticipate to delay a great very long time in order for them to solution, the program monitored actions but just about the Manager bill! More telephone calls, more online aid articles to Spytech but I went out-of persistence after about 3 months of the, particularly following the sysdiag error information DELIVERED! I expected to get a reimbursement, I understand I ought to have browse the fine-print where it stated someplace there are NO RESULTS, but because the item was examined thus nicely by Computer magazine, I believed okay not a problem. Etc 12/3 I get a contact from Spytech stating that they'll essentially internet op directly into my computer to set up this program for me personally. I actually donot need anybody in my own computer but me! I submitted using the BBB, Spytech stated they wont return the program since I really could be utilizing it since it might be currently mounted on my computer! Seriously men, the material fails of course if you-can't help me to obtain it to operate after 3 months, personally I think I deserve my cash delivered!!!

Company: Spytech Software
Country: USA

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