Sprint/Asurion
Phone insurance deductible after short-lived HTC Evo

I bought an HTC Evo for $500 and have used it normally for less than 6 months. I pay $7/month for "Total Equipment Protection". Last week, the "top" button stopped working, and my phone became unusable. I took it to the Sprint store, and was told that it had physical damage and would need to be replaced, and that I should file a claim with Asurion. Of course, Asurion required a deductible to replace the phone — $100.

In summary, I paid $500 for a phone that didn't last 6 months. $7/month enabled me to ~only~ pay $100 for a NEW phone, which will probably less than 6 months.

I was ok with the $500 initial investment — it's the $300/year de facto maintenance fee that has caused me to file this report. If you're thinking about the HTC EVO with Sprint, be prepared to pay thru the nose — I have the $99/month plan but every time I turn around, my balance due is over $400.

$99 Sprint money = about $150 your money.

Company: Sprint/Asurion
Country: USA
Site: phoneclaim.com

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