AT&T
Phone Bill Jumped From $40 to $85, Told It Was My Fault

My phone bill is automatically charged to my credit card - it never exceeds $40.00. This month it was almost $85.00.

When I reported, what I regard as fraud to ATT - I got a long email explaining all the steps I had to take to make sure this did not happen again. This included a long list of things to for parental blocking.

The tone was clear; this was my fault.

I am 74 years old, live on Social Security and I'm the only one who uses my phone.

I am outraged. Is there an agency I can report this to? A class action law suit?

Company: AT&T
Country: USA
Site: att.com

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