AT&T
When I reported this as fraud - I got a long email describing what I had to do to stop it. No safeguards. I think this is fraud on AT&T's part - they are big enough to have safeguards. Charges in the Phonyville

My phone bill is automatically charged to my credit card - it NEVER exceeds $40.00. This month it was almost $85.00.

When I reported, what I regard as fraud to ATT - I got a long email explaining all the steps I had to take to make sure this did not happen again. This included a long list of things to for parental blocking.

The tone was clear; this was MY fault.

I am 74 years old, live on Social Security and I'm the only one who uses my phone.

I am outraged. Is there an agency I can report this to? A class action law suit?

Company: AT&T
Country: USA
Site: att.com

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