Sams Club
Bad Customer Service

I visited Mike's membership today to fill my vehicle with gasoline at Sams Membership in Glen Burnie, doctor, the area was packed and there have been additional areas accessible, however they were about the reverse street, that intended that I've to take the wrong manner. After I was almost to filling my vehicle, the clerk found me and stated that I had been about the wrong-way, I told him that there have been no additional areas accessible, and that I had a need to visit function, the man simply ceased the push, and requested me to show around. I asked me to I would like to complete filling my vehicle since I had a need to visit function. He stood up there and requested me to maneuver my vehicle. As annoyed when I was I chose to abandon and never to face him, particularly because I'm a lady. I approached the client support point, plus they offered me a solution quantity which the supervisor might contact me back. No body named me back, and so I approached the store-manager who had been as rude whilst the push man, he explained the worker was doing what he was designed to do. I told him he might have been more ethical, and he virtually started me from the location. Additionally, I told him in a relative method that actually cops provide warnings. The so-called supervisor required the declaration actually and stated that the push man isn't permitted to provide warnings; then he included "what would you like me to complete, I'll not fire him, would you like a $20 bucks gift-card? That is what you would like huh?" I actually informed the supervisor (Larry) that I simply needed my money-back for that account I settled in Feb, and so I might consider my company elsewhere, he kept happening and on utilizing cynical phrases to trigger me and clearly used to do not reach his degree. I approached the client point again and informed them that I have to stop my account which I want the cash back. They offered me additional quantity and that I still awaiting they call. I described the consultant the supervisor declined to apologize, he accepted that "his worker" might refuse any mistreatment, which there is nothing he might do. I informed her that used to do not need to get involved with the “I stated he said” together, and simply wished to stop my account and my cash back. This really is surprising along with a headache terrible support.

Company: Sams Club
Country: USA

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