Antonio Melani Salon & Spa
Clay and Holly They first accused me of washing my hair right away the next day after my perm, and were very rude to me

I am reporting that I felt I was wrongly accused of washing my hair after I had a spiral perm. I had told Clay the owner and the hair dresser Holly on the day of my appointment, that my hair probably wouldnt take the first time, so I will need to have my hair permed twice. There responce was that they didnt think that would be needed. They were sure that it would take. I had it done and was at first, happy with the results. Three hours lator, my hair started to dry and go strait again. The next morning I walked back into the salon and Clay the owner was there. I told him of the problem. He walked around me and looked at my hair. He touched it and said, "It looks like its been washed!" I told him no it hasn't.

I reminded him that I told him it may not take. And he said "No, it has been washed." I told him again, "No I didn't!" I said to him, Ill come back when Holly comes in. So I came back at 11:00 that same day to have her look at it. I walked in and Clay and Holly both walk and circle around me looking at my hair. Holly said, "What did you do to your hair, did you brush it?" I told her no, I didnt. I said, I didnt wash or brush it. I need it done again. Right away they both said thats no going to happen. Clay said, "its not Holly's falt that your hair didnt turn out." I said, I know that, but I still would like it permed again. And they refused to do it again. I left and felt bagererd and accused. They were very rude and and not at all very nice. I am a single mom, and all I wanted to do was feel better about my self with a nice new style of hair.insted I feel worse because of their rudness and accusing me of doing somthing I didnt do.

Company: Antonio Melani Salon & Spa
Country: USA
State: Washington
City: Everett
Address: 2707 Colby Ave
Phone: 4252528676

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