Cingular Wireless
Final payment lost despite credit card proof of payment

Cingular Wireless. I had a 2 year contract that I did not break and finished it off with all payments made and proof. Their service was bad, no signal when I needed but I stayed true to what I signed. I have been getting calls from a credit reporting agency at all times of the day and night claiming that I did not pay my final bill.

I called Cingular and faxed them the proof of my payment which is on my credit card statement. They claim it was never made and if it was it was applied to someone elses account, if I am telling the truth, because they do not make mistakes like that. They claim to be investigating where my alleged payment went, even though I have proof from my credit card company. They have been rude and not helpful. This matter has not been resolved either.

Help!!

Company: Cingular Wireless
Country: USA
Address: PO Box 6416 Carol Stream, IL 60197
Phone: 8662464852

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