Dish Network
Charged $95 to Fix Faulty Installation, Chat Transcript Included
- 02-18-2011
- 6
After getting the run around from the first two people I talked to, I spoke with "cory". Here is the transcript in its entirety. Please be aware that if THEY are the ones at fault YOU still have to pay for it. It doesn't matter if THEY installed faulty equipment and your channel changes on its own, they want you to pay $95 for them to fix their own mistake. Otherwise they will not help you. Here is the transcript in its entirety.
Please wait while we find an agent from the (11) ERT Int Xfer department to assist you. All agents are currently busy. Please stand by. An agent will be with you in a moment. Thank you for your patience. The next available Agent will be with you in a moment. All agents are currently busy. Please stand by. You have been connected to Cory (ID: L6F). Cory (ID: L6F): Thank you for Chatting with DISH Networks Executive Resolution Team. In case you need it in the future my phone number is
Company: Dish Network
Country: USA
State: Colorado
City: Englewood
Phone: 8322369653
Site: dishnetwork.com