Perfumania
They don't accept gift cards online, lied to me, didn't return my customer service email

I went right into a Perfumania in Mi to switch a fragrance I acquired to get a present, simply because they did not possess the fragrance that I needed within the shop, they explained not a problem, we will place the total amount on the gift card to help you utilize it to purchase the fragrance online at perfumania.com.

I stay hours from a perfumania shop and so I decided to consider the gift-card to purchase online. After I got house, I came across the scent that I needed on the site, visited take a look at, and recognized they do not take gift-cards online

Used to donot think that this may be accurate in 2011 and so I named the client support quantity and also the lady explained that I ought to simply provide the gift-card away to somebody who may use it... What?! I thought she was insane since I truly desired to acquire some fragrance.

I subsequently picked an email detailing my sad scenario to perfumania customer support plus they never replied to my mail. A few months passed and that I re-submitted the e-mail requesting them to atleast verify delivery. They never responded. Nothing.

Obviously Perfumania doesn't worry about their clients and that I WOn't store there again.

Company: Perfumania
Country: USA

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