Policeauctions.com
Package has been lost for one month, can't get a timely refund

Just got off the phone with the most arrogant service rep I've ever dealt with... Iwasalmostembarassed for him.

I placed an order for a gem over a month ago. UPS is showing that the order has been sitting in Ceritos since 11/23/10 so I asked for an immediate refund.'Impossible' was the answer I received... UPS has to finish the investigation and then they will determine if I will get a refund.

I told the rep that wasn't acceptable and that they would loose a customer and that I would complain loudly if a refund wasn't issued right away. He said "I'm not too concerned about that". Great attitude, if one doesn't care about sales.

It is now 12/23/10 and I'm still without a gem or a refund.in my humble opinion I feel that this is a dishonest company and should be avoided, unless you like abuse.

Company: Policeauctions.com
Country: USA
Site: policeauctions.com

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