Best Buy
Credit Card Charged Unwanted Insurance and Deferred Interest Fees

First I bought a 5 DVD/Audio (COST $377.11) last June with a 6 month defferred plan. At the store they asked me if I want insurance which I said a big NO. First month bill I had additional charged for the insurance.

I called them to let them know I don't want insurance guess what?!!! 2nd billing I got additional charged again! I called them back and insist to remove it! I dont want it! Only on my 3rd billing they took it out! What happen to that additional charged? Did they give it back to me a big NOOOOOOOOOOO!!! Scam! Scam! Scam!

Second, I pay them $20.00 every month for 4 month my payment due was only $12.95 so at least it will lower the balance. Again they don't even deducted any of my payment I made and I asked them why? They told me its a defferred finance charged which I have to pay it anyway. So I stop paying them and planning to pay them in full. I pay them a total of $80.00.

Then I found out that they will not gonna credit any of that! I asked customer service to send me information regarding defferred payment but I didn't receive any. Customer service LIAR!

When I go back to best buy to purchase something they stop my account even I still have $200.00 credit limit! Before the due date of the defferred paln I pay them in full $381.79 Its more than the price of what I have to pay them! Scam! Scam! Scam! I been rip off really good!!! Remember the normal prize $377.11 I pay them $80.00 $381.79 $2.64 $3.39 = 467.82 If Best buy is not scam, when I pay them in full I want my account close and no balance be charged after that. Here they are again sending me bills that I have to pay them $35.32 for what? I closed the account a month ago! SCAM @#@#@#@#@ I will never ever go near to any of Best Buy store. Scam scam scam. Best Buy card and household card are the same!!!

Company: Best Buy
Country: USA
State: California
City: San Diego

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