Dish Network - Echostar
Paying for 32 channels but nine HD channels are missing
- 07-01-2010
- 41
I have the "dish america" package (used to be TurboHD bronze) so it's HD channels only. Went on vacation and when I came home the kids (10,12 & 14) start immediately complaining that there is no Disney or ABC family channels. I also notice ESPN News is gone. Find out there's a dispute between E* and Disney about the cost of the HD Channels, E* didn't pay, so Disney cut them off - but just the HD channels, not the SD ones. I go to Dish Networks site and no mention of this (even though when I called them they admitted that it's been ongoing for 10 days now). I check the channel listing of what I'm supposed to be getting, and find that I'm also not getting: E! FoxNews, HLN, MTV, VH1, and Nick (East) (all in HD).
I call customer service and they transfer me to 3 people, who all make me repeat all my information and the nature of my problem, and then say
Company: Dish Network - Echostar
Country: USA
Site: dishnetwork.com