Rooms to Go
Terrible customer service

I bought my bedroom suit from Rooms to Go. They delivered my bed and told me I would have to wait on my dresser. Now the sales guy promised everything at once, but the delivery guy told me in confidence this happens a lot. I then had to take another day off work to get my dresser and night stands delivered... Except there were no night stands. I have now been waiting on my night stand for 4 months and tonight they were going to deliver them between 4 and 8 pm but I just got a call at 8:50 pm that they wont be able to make the delivery I will have to reschedule!!! This is ridiculous. I would encourage anyone who in thinking of buying furniture from this company to run!!! They are rude, and once they get your money there are no returns so if they deliver your bed and you have to wait a year for your dresser and night stands if you want them to match you have to wait. They have a no return policy!!! What happen to customer service?

Company: Rooms to Go
Country: USA

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