Eaglcrest Counseling Center
Excessive Fees

I went to this counseling center at the request of my wife. Kinda funny I guess she thinks I'm nuts.

I paid 55.00 of the 110.00 fee and as told the rest would be filed on our insurance. I went to two more sessions which cost an additional 100.00 each which I paid 50.00 each, and agian told the rest ould be filed on our insurance.

Well, the counseling didn't do much good as I ended up moving out only to find out 6 mos later that this insurance never paid anything on the 150.00 I owed the counseling center.

I contacted the center as soon as I knew of this to give them my correct address and phone number so we can clear this up. When I heard from them it was through a collection agency. I paid the remaining balance of 158.50 but was told I would have to pay an additional 316.00 to clear the matter up. Which was acturally double th amount of the bill. The following day I received the bill from the center and found they had been charging me 30.00 a month for 7 months and added 109.50 for a collection fee.

I contacted the office director to try and get some of the fees returned for this unfortunate situation. He was very reluctant to help me. I explained that I had already paid what was orginally owed and that the balance of 316.00 was strickly fees and I thought them to be excessive.

He finally relented to giving me 66.00 in refund if I paid 250.00 byh the end of the week. Feeling he wasn't going to help me anymore than that I agreed to his terms, but I still feel that 30.00 per month intrest on 150.00 is excessive. He could have even met me halfway, but he didn't, and it seemed like he was dancing around the subject.

He orginally told me he could do anything, if that was the casee then how could he have taken off 66.00. And if he could have taken off 66.00 why not more. They truely played me from start to finish. Thanks Dr. Delamotte.

The sad part about this is they are trying to orperate under the guides of being a Christian couseling center.

Just be forewarned, they are in business like any other place of business and don't seem to care about the hardships they place on their clients by their enormouse fees.

Company: Eaglcrest Counseling Center
Country: USA
State: Missouri
City: Springfiled
Address: 636 W. Republic Rd STE G-100
Phone: 4178628282

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