Studio B Hair Salon
Fl statute violation

We purchased a gift certificate for $100 Xmas 2009. It was used in Feb and April. They didn't want to honor it in April claiming it had expired. Fl Statute 501.95 indicates all gift certificates sold after 2007 can not contain an expiration date nor charge any surcharge fees. They told us the remaining $50 on the gift certificate is voided, not refunding the money. This violates the law and is an unfair business practice. Something needs to be done. After complaining to BBB and Div of Consumer Services, they now said I would have to show an ID to use the remaining amt. Why would I do that? They already are angry that they couldn't confiscate the remaining
money. I don't want a bad haircut because of their bad attitude. I should get my money back, or let anyone else use the certificate since it is the same as cash. They still refuse to give a refund. Would you like to do business with someone like that? Show your ID, they know your name... So now get a bad hair cut... Fear of spite. I wouldn't go back. I would however let someone else use the remainder since they wouldn't know their name, but the company refuses to allow that, which is not in the FL STATUTE!!! If I had a Target gift card, I could give it to any friend to use it up if I so wish... It is my money prepaid for service to do with what I wish... Not them!

Company: Studio B Hair Salon
Country: USA
State: Florida
City: Ft. Myers
Address: 16050 S Tamiami Tr
Phone: 2394822772

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