Rainbow International Carpet Cleaning
Mike Miller Did not perform the services promised but cashed my check

I was referred to this company by Royal Maid Cleaning Service (another debacle). The representative/franchise owner, Mike Miller, contacted me and we set up a time for their company to come out to a residence I was vacating to clean the carpets and vinyl tile floors.

They arrived at the scheduled date and time, and proceeded to vacuum the carpets. I paid no attention because I was busy doing other things. I paid the agreed-upon $325, and they left.

When I returned to the premises, I discovered that the floors had not been cleaned at all, and the carpets looked and smelled no differently than before they arrived.

I called Mike several times after he cashed my check, but was greeted with silence. I then called via another phone, and he picked up right away. He agreed to go back out to the property to deodorize the carpet. The property manager said he kept his appointment and supposedly deodorized the carpet, but said he would have to reschedule to re-clean.

That was the last we heard from them.

I then cleaned the carpets and floors myself, and sent a letter to Mike via email indicating that if I did not receive a refund by Friday, April 30, I would be contacting complaint and proceeding with Small Claims Court.

His response was to mail me a $10 off coupon for my next cleaning service, and nothing else.

Company: Rainbow International Carpet Cleaning
Country: USA
State: Florida
City: Tampa
Address: 245 S. 78th Street
Phone: 8132253494813623
Site: rainbowintl.com

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