Boats.net
Bad customer service

I requested a component and experienced it shipped FedEx ground then I acquired an email about 5 nights later that nevertheless did not demonstrate that it had been delivered. And so I named to ask why and also the individual about the telephone stated they simply got the component and were likely to deliver it that day. Well I required the component now-so I told him that I needed him to ship it 2 Day show. Then he included the costs for 2 Day convey to my statement. Nicely 7days later once the component nevertheless was not there I named to ask why plus they stated that it was sent surface instead. So then I needed to obtain returned for that additional delivery cost and he explained he'd need to get the supervisor, nicely he simply submitted me to some telephone having a saving. And so I named him back and stated I do want to keep in touch with somebody and he stated he'll get me the supervisors immediate expansion nevertheless when it called I simply got exactly the same recording. I understand this seems insignificant but I really could tell in the very first time I named the man answering was only a idiot and was performing all this purposely. I also don't believe he had a need to get his supervisor to return the shipping charges. I was certain after I transformed delivery he would deliver it ground simply by the sarcasm in his speech. This isn't an expert or customer-friendly Website!

Company: Boats.net
Country: USA

  <     >