T-Mobile USA Inc
EasyPay Withdrawal Not Updated After Bank Account Change

I got 2 cell phones for me and my husband with easy pay set up to come out of my bank on the 2nd of each month. My husband got stationed to a new place so we moved to a new state. We moved here in hurry due to his orders and opened a new bank account to change his pay to because it is hard getting money out in another state. They told us he was going overseas this month and that they need his account number so that he can get a star card to have money overseas. I started transferring all bills to the new account because the army pay would be changed over to the new account. I called Tmobile to change only the bank information and when I checked my bank it showed them trying to take payment out that same day. I checked my account online and it still said that it was scheduled to be taken out April 2.
I called Tmobile and they said that it won't be taken out it's just pending, and that it shows in their system that it will be taken out April 2.

Company: T-Mobile USA Inc
Country: USA
State: Washington
City: Bellevue
Address: 12920 S. E. 38th Street
Phone: 4253784898
Site: t-mobile.com

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