Directv
Billing changes charged wrong every time and unexplained termination charge pending
- 02-11-2010
- 13
Every time I've ever made any kind of change with Directv they have always charged me wrong. Then when I call to get it changed it's someone who can barely speak English or has such a thick accent I only get about half of what they say. I finally thought I found a way around it and asked for an email confirmation for changes and credits. I still have to call back and about 30 minutes later it is fixed.
I canceled my service and was told I will owe $20 for early termination of the contract. It will be due once the equipment is received. I am still waiting for a charge of some amount that has never been discussed to hit my bank account.
Company: Directv
Country: USA
Phone: 8005315000
Site: directv.com