Pictage
Charged my card twice without warning

Our wedding photographer employed this support to process-our 3 payments due on her services. They've a "customer contract" that states "Pictage can USUALLY offer you 7 calander times of progress notice before debiting your charge card throughout the span of your registration. This really is made to guard you from unpleasant shocks and enable you to prevent possibly costly facility costs."

This Can Be A upright lie-in my situation. Pictage billed payment Number 2 and Number 3, for that quantity of $1,667.00 on my charge card without notice. After I had this issue using the second payment, I had been reassured it'd not occur again. Then it just happened again for my 3rd payment. At this time they've two of my charge cards on document, and customer support can't actually inform me which card was billed! They've togo through "sales" and contact me back. They've simply no solution for why I didn't obtain this "7-day notice". Their "your cost continues to be prepared" notice seemingly have no difficulty finding me.

Overall - horrible customer support. I'm extrememly disappointed with this specific organization and might alert anybody to not make use of this company.

Company: Pictage
Country: USA

  <     >