Pictage
Terrible Customer Service/Overcharged

I actually donot understand easily may precisely convey my rage at Pictage. Because of individual reasons I had been compelled to shut my qualified consideration together about the 10th of July. It was 3 times into my new membership month. After I ended the guy who helped me was very useful and shut my consideration without trouble, NEVERTHELESS nowadays I discover that they charged me my membership charge of $99 AGAIN?

After I called to question them about this all of the repetition might inform me was they cost per month in ADVANCE. Consider this'. When they cost per month AHEAD OF TIME, which means that after I settled them $99 on July 6th, that included the time of time taken between July 7th - Sept 6th! Which was my comprehension after I ended my consideration and that I didn't obtain a prorated reimbursement of any sort despite the fact that I had been efficiently spending $99 for 3 times of the payment period and a merchant account that I really could no further entry or use for that rest of this payment cycle.

Thus for that repetition to inform me they charged me $99 on June 6th simply because they cost per month AHEAD OF TIME is crazy! If the things they charged me recently is really since I ended my consideration in the centre of the payment period it'd imply they cost at the conclusion of every month, not the start! And when that's the situation why on the planet was not I informed that after I ended? Their reaction was merely that it's plainly mentioned within their conditions and terms (since I study these every single day in my own 4 decades of account, right)!"It Is our plan! We-don't provide discounts and we-don't prorate. It is obviously mentioned within our conditions."

They've caused me to overdraw on a merchant account I no further use or maintain profit so today I've to pay for costs ALONG WITH the membership charge to get a support I DO NOT HAVE!!

Company: Pictage
Country: USA
State: California
City: Torrance
Site: pictage.com

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