ECost.com
Bad service

I purchased my boy an Xbox 360 Console for Holiday. I acquired it in a regular way and that I allow my boy give it a try early and reduced and see a red-light came on. I named microsoft to discover exactly what the problem signal was plus they stated it'd to become set through Microsoft (which may charge me more income) or I ought to deliver it back again to the organization that I purchased from. I named Ecost plus they stated not a problem watch for a return endorsement tag which may come within 72 hrs and return the Xbox to get a complete refund. I subsequently needed to contact numerous occasions to obtain the tag but I finally got it. I delivered the bundle back and named once they obtained it to determine after I might obtain my reimbursement as today our Holiday is destroyed and that I require the cash to-go purchase my boy a functional Xbox. Ecost subsequently moves and delivers the initial faulty Xbox back stating it had been lacking the tag. If it had been lacking the tag how might they place another tag onto it and deliver it back again to me? Our tag was still about the container with a different one positioned on top of mine. We decline the bundle and back it moves. Meanwhile I keep calling Ecost and obtain simply no where-with their customer support. I discover Linda Potters quantity online (allegedly she's alone there who are able to assist people, her cell phone number is 310-218-6741, office quantity is 800-555-3613 ext 4127). She's been providing us the run-around likewise. She stated the bundle was lost but we offered her the following range and you know what it'snot lost. I delivered a faulty item and need my money-back to ensure that I will buy a working Xbox for my boy, I'd prefer to try to create his New Year happier since Christmas was destroyed. Don't order from the corporation they'll take your money and provide you defective products and not refund your cash.

Company: ECost.com
Country: USA

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