Xbox 360 / Xbox Live
This is crazy, I hate Microsoft!

Xbox 360 console Criticism

I randomly got billed for Xbox Live nowadays, I'venot had Xbox stay for a significant while... Our Xbox 360 Console also began performing the 3 red lamps factor some time previously and so I believed it had been time for you to call-in to obtain it fixed free of charge and also to stop Xbox Live. Little did I understand that I'd be about the telephone one hour 5 later...

First I called 1 800-4MYXBOX and needed to undergo some of those silly style menu issues. I stated Xbox Live after which it repeated all of the options again so then I stated Xbox Live again. Then it visited the following selection where the option I had a need to state was "Stop Our Xbox Live Membership". Then it repeated my options 3 more occasions since it had no idea what I had been saying. I subsequently got an owner who questioned what I needed to complete. I told him that I had a need to stop my Xbox Live. He requested for several my info like my title, address, last 4 #is of my charge card, e-mail address, telephone number, player tag, along with a couple of other things. He then questioned why I needed to stop it and that I stated since my Xbox 360 Console was blinking 3 red lamps thus there is no stage in having Xbox Live. He then said okay well we have to allow you to restore and so I mentioned no, not before you stop my Xbox Live. He then put up.

Then I called back again and experienced all of the selections where it'd no idea what I had been declaring till I acquired to a different owner who confirmed all that info once again. I informed her I had a need to stop my Xbox Stay since my program was damaged and he or she began to inform me how she'd provide me 30 days free from Xbox Live. I informed her used to donot need that since my program was damaged. Then she attempted to obtain me towards the fix division before canceling but I ceased her and got her to stop it. I subsequently questioned her to get a reimbursement of my $8 for your Xbox Stay that I had beennot likely to utilize and he or she claimed no that she could not do this. So then I appeared on the site also it stated that you receive the cash returned for your quantity of times you do not utilize it and so I informed her that. Then she stated nicely what site have you been on and so I informed her and he or she went there. Then she browse the same task back again to me and was like properly we-don't usually do that and so I stated yes you need to do, it claims so directly on your site so she explained she'd create a unique exemption this time around. Then she claimed she'd move me towards the restoration division.

Fifteen minutes later an individual ultimately responded, they questioned what I really could assist them with and so I mentioned repairs. She subsequently stated okay I will move you over there and so I questioned why I'dnot been already moved there. Then she said I'm repairs... And so I stated no your not, you simply stated you had been likely to move me there. She stated she might possibly assist me or not, it had been up-to me. So then she asked the dumbest problem I Have actually been requested, she stated why would you like to correct it? I had been actually surprised, why might I do want to do the repair??? So then I stated ummm since itis damaged. She subsequently stated nicely how achieved it split and so I stated it smashed since you launched an item that overheats itself. She subsequently stated nicely what've you completed to date and so I stated exactly what it claims to online. Then she requested nicely inform me precisely what you have accomplished to date and so I stated that used to donot remember. So then she stated you have to inform me and so I googled xbox 360 console lamps and visited microsofts site by what to complete. It believed to disconnect it and watch for 10 moments and so I stated that. Then she stated nicely what otherwise and so I mentioned nothing, that is all it claims to complete in your site. She subsequently explained she'd deliver me a container within the email to email the xbox back, I questioned her just how long it'd be until I acquired it back and he or she said 3-4 months. This really is insane, I dislike Microsoft.

Company: Xbox 360 / Xbox Live
Country: USA

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