Directv
Wrong package setup and unresolved billing disputes
- 01-03-2010
- 3
12/17 $92.71
11/17 $105.92
10/17 $80.59
The above dates and payments are DIRECTV payments received for services agreed to on a $34.99 per month contract.
Service was incorrectly set up for the Mas Ultra package and assistance pertaining to multiple erroneous bill statements have not been properly resolved. The most recent of 4 total calls has not been responded to in over 1 week. The DIRECTV dispute resolution process does not seem to function timely or effectively.
Company: Directv
Country: USA
Site: directv.com