Fido Solutions Inc
Bad customer service

Customer providers don't occur with FIDO. The organization makes it as challenging as you can due to their client brokers to help along with your demands and/or issues since they're compelled to function with no required resources. Therefore, they're usually DISAPPOINTED or FRUSTRATED to keep in touch with you which leads to a poor experience entirely. This can be a bad and undesirable period.

I Have been with FIDO for a significant period of time particularly since theyare currently the only real organization that employs sim-cards (my encounter with Rogers wasn't perfect possibly to express minimal). I have been good-and settled my expenses promptly. The sole additional period I'd a significant criticism (since I have do not like paper waste) is after I could not log in towards the customer website (once they moved for their many existing software) which took forever to obtain mounted and many telephone calls significantly for their dismay (because they believed the issue might simply disappear). Since I have could not (or delay to) print-out my bills to publish my organization costs, I'd to-order a document backup which charged me something similar to $10.00 CAD. Obviously they'd not reimburse me despite preserving them $ by selecting online payment and also the proven fact that it had been their problem I really couldnot print-out my bills. Envision how unsettling that's

This time around, I required to stop my consideration when my agreement ends on January 31. Evidently they cannot approach an advance notice and that I NEED TO ASK DECEMBER 31ST TO MAKE SURE THAT THEY CANCEL OUR PROVIDERS THIRTY DAYS LATER. The client support broker about the telephone actually stated, "Well I'd use it my own job checklist but I can not be guaranteed if I am actually operating that evening." (I wasn't just APALLED but really ASHAMED by this remark.) They might require A30-time notice for termination HOWEVER, YOU CANNOT CALLIN ADVANCE. How ridiculous may that be? Centered on my encounter together, I will guess you 1000000 bucks when I ask New Year's Evening that they can WOn't stop it about the expiration time. Do not rely on me spending you one million dollars however because it is really as phony as their customer support.

Company: Fido Solutions Inc
Country: USA

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