AT&T U-Verse
Billed $323 for Equipment Returned via UPS

Shops, Products, Services

Equipment sent via UPS using comp-any provided sticker to address.
Received bill 5 months later for $323 for missing equipment.
Threw away tracking number after I received previous bill for $0.
UPS can't search without tracking number.
Several hours with AT&T reps. Finally got one who stated that she was turning over to back office to "investigate" for the first time.
In other words, AT&T has sent a threatening billing notice for equipment they are claiming they have not received though I had sent it. What am I suppose to do to prevent them from destroying my credit file?


Company: AT&T U-Verse
Country: USA
Site: att.com
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