Movex
Stay away from movex!

I am glad that I found this site, because I hope my post will help future customers to avoid what happened to me. I have been planning my relocation across the country for 2 months. I have read all reviews and did a lot of research about moving companies, but I did not see this web-site. I found only two companies that do self service moving: Movex and ABF. I chose Movex because of the slightly lower price and better reviews.

So, the day of my move has been set up. My husband and I bought airline tickets, hired people to load the Movex truck, not to mention we had to move out the next day from our apartment because our lease was up. Everything was set. We were happy and ready to go.
We started worrying when nobody called us the day prior the truck was supposed to show up. So, my husband called and just like the other posts say, we were told that the truck is broken. I was in shock! We had airline tickets; we had to be out of apartment the next day! What are we supposed to do with such a short notice. I was calling to Movex like crazy, I was told somebody would return my call, but nobody did, so I called again and again. I could not believe that such a big company does not have a back up plan in situations like that. Imagine yourself in a situation like that. We called the day when we had to move, the same answer: The truck is broken; nobody is going to show up at your house.

I had to hire another company that cost me much more because of such a short notice (we were lucky to find someone so quick), not to mention a nervous break down for my husband and me. So, when I called to Movex and asked them to reimburse me for my extra expense, they said they are sorry and cant do anything about it. Well, Mr. Stuart Suddath what about your quote here in this site that you will reimburse any expanses that has been caused by your lousy company???

Nobody offered for me to fill out your fake survey at your web site.
I will post my opinion about Movex on every site that I can possibly find, so others will not get fooled and I will notify Better Business Bureau as well. The service they provide is unacceptable.

Company: Movex
Country: USA
Site: movex.com

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