The Verizon Wireless
False Billing

I canceled my service with Verizon Wireless on 11/21/09. My bill was up to date when I canceled. I was out of my contract. I received a bill on 11/25/09 for Monthly Access charges from 11/17/09 to 12/16/09. When I called to question the bill, I was told that since I did not cancel my service at the end of my billing cycle, I had to pay them until 12/16/09. My service was no longer usable at Verizon as of 11/21/09. When I told them I would be willing to pay for the few days that I did owe, I was told I had to pay the bill in full to 12/16/09. I was told that I signed a contract with Verizon that stated this. I asked for a copy of this contract to be sent to me and was told I could not have it.

Verizon is trying to extort money out of me for a service they are not providing and I am not receiving. They also did this when I canceled my home phone service with them. I have no problem paying for a service I used, but I have a real problem with paying for a service I did not use.

Company: The Verizon Wireless
Country: USA
State: New York
City: Albany
Address: P.O. Box 15062
Phone: 1800922020
Site: verizonwireless.com

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