Sears
Do not honor rebate offe

On "Blackfriday", November 28, I bought a brand new stove in the local Sears store. I actually donot usually store on that evening, but our MW had simply quit working and Sears was supplying a excellent cope with a $20 discount. I had been provided a refund bill which mentioned I should both send the shape by December 31 or publish online. Thinking I'd get my refund faster, I normally posted online that very evening.

I examined the refund website for standing 2-3 weeks later also it stated they'd my refund on-hold pending the termination of the one month return interval. And so I waited until following the to begin the entire year, which may have now been following the one month time ended. The refund website nevertheless stated the same. Therefore, I applied the contact on the website to ask that which was happening. I acquired a note many times later (!) nevertheless I had been attempting to publish a refund which was not entitled to online distribution.

At this time, I had been getting disappointed. I'd adopted the instructions about the refund slide and today the contract had handed, and so I could not send it in easily desired to. And undoubtedly, the email was delivered from an address that you simply can't answer!

I place in another request. I obtained a reaction that explained to "discover the proper procedure for distributing for the refund, or following-up in your rebate at www.sears.com/discounts. Or please verify your rebate form to find out more and directions for just how to publish and follow-up in your refund". Useless.

The icing around the dessert is the fact that today I've received another email to that we can't response that informs me:

"Your documents show that the refund distribution isn't entitled to a refund cost.

We apologize for that late-notice of one's unqualified refund status. For more certain info or even to see your on line refund standing, please click this url: https://www.mysearsrebate.com"

Likely To mysearsrebate.com requires me to my refund status that claims there's no refund on the merchandise bought. I sure hope I'd stored their advertisment, simply because they promoted this refund within their Blackfriday flyer.

Company: Sears
Country: USA
Site: sears.com

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