Watch Repairs USA
Misleading and Unresponsive. Buyer Beware

Unbelievable process. Sent my watch in april with full payment. Repair number 4948. After much complaining watch returned in August with none of the repairs performed; no tune up, no bezel, no new band; no refund. Complained to cutomer service and they told to send watch back as it was an oversight. They received my watch 9/1/09. It is now 10/26/09. I was issued a warranty numer; 10709. When you look up repair status on the website it says; "We have received your watch as of September 1. You should be receiving an estimate shortly after one of our watchmakers takes a look at your watch."

People needing watch repairs beware. It is 7 months and watch repirs usa has nothing to say for themselves. How long could it take to get a part???

Stick to a store you can walk into because in this case the convenience of the internet is just not there.

Company: Watch Repairs USA
Country: USA
State: New York
City: Rockville Centre
Address: 100 N. Centre Avenue
Phone: 1877239619
Site: watchrepairsusa.com

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