Explore Talent (Exploretalent.com)
Disrespectful consumer service

I called in to speak with a rep, and requested to cancel my account, as a new member. She said okay, well you have another day but I canceled your account (for a 7 day free trial). Then I merely suggested next time, let the cosumer know that she has an extra day BEFORE cancelling. Otherwise, don't say anything before upsetting the consumer. After my suggestion, the rep had the nerve to belittle me and talk back and would not stop! I told her, as a 'consumer' I would expect 'RESPECT' from a 'customer SERVICE rep'. I was completely disguested by her attitude and words of mouth. So disrespectful. Read the definition of customer service in the dictionary! It is defined by words of ASSISTENCE, HELP, & ANSWERS. What I received was complete disrespect! Not only that, but she also had her manager call me with the same nonsense. I told her, why are you bothering me? What do you want from me? She called to yell at me. Can you believe this? After I told her to leave me alone, she just hung up. I am so disgusted by they way people decide when and how to be disrespectful. I am appalled.

Company: Explore Talent (Exploretalent.com)
Country: USA
Phone: 8005987500
Site: www.exploretalent.com

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