Direct TV
Showtime Charges and Missed Registration Lead to $400 Cancellation Quote

I am a retired grandmother who went up into washinton to stay with my kids and grandkids for three weeks. When I got there I found the kids did not have tv for the kids or internet. So I said I would hook them up if we could find a company that would hook them up in there area for a low price. I had the internet working so went in to see what I could find.

The best price was Direct TV which was $29.99 a month. I called them and they said yes it was and they could hook the kids up in there area, great I set it all up. They told me that there would be show time for three month free and I told them no way do not hook that up as I new it would not get cancelled and I would get the bill. I live on a fixed income and would never have agreed to any of this had I known I was going to be put through hell over this. I have about 10 letters from a man with there company trying to get this fixed but alas no.
Any way the man said it would be extra for a couple of things that made sense so I said yes which took the bill to just under $45.00...
He told me at that time there were some specials that I need to register to get and to make sure I did register before they hooked the kids up. I did register the day before they came out but guess what Direct TV did not send me the confirmation at all...
I found out later that meant I would get no saving and have a bill way more than I could afford.

I have called these people but they are a bunch of crooks. I even ask them what it would cost to cancel and was told $400.00 dollars. I about had a heart attack. I have chron's and this has made it so much worse. I tried talking to them today but they just keep saying I did not register in time. I have two witness that I did in fact register in time plus the kids have all the e mails from Direct TV...

Now they are saying I owe over 100.00 when this was taken out in July.in July I paid 58.00 and then in August I paid 45.00 which should of taken care of it but when I called she said they had charged me for the show time that was never put on...
This is a con they have going to get people to pay more money... Nothing but con and fraud!

Help

Charmaine Wallace
503-550-0931

Company: Direct TV
Country: USA
State: California
City: El Segundo
Address: 2230 East Imperial Hwy
Phone: 8005315000

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