Directv
Told no contract and local channels, then signed two-year contract

Direct TV has lied and commit fraud and scammed us from day one. I was told over the phone with a Direct TV representative before signing up with Direct TV, we would get local channels, we would not have a contract. AFTER hook up we were told no local channels and we had just signed a 2 year contract. Numerous calls had to be made before we could even get LA and NY major channels. That really does not help weather warnings in Texas tornado alley. I called to drop the premium channels that were free for 3 months. I was told that the representative had dropped the channels. This month I received a bill with the channels still on. I call Customer Service and was told my last call was dropped. It was NOT dropped we said goodbye. Now I still have to pay for this billing cycle. So you get more money you should not receive. We had Direct TV for 5 years moved from Texas to Washington state and did not reconnect to Direct TV because of our circumstances at the time. We were happy with Direct TV and had recommended them to family. NOT anymore. You do enjoy scamming people for your own benefit. We are senior citizens and live on a fixed income, I do not appreciate you taking advantage of us. Believe me I am spreading the word.

Company: Directv
Country: USA

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