Direct Tv
Billed Over $110 for Pay-Per-View, Receivers Had No Phone Line

I canceled DirecTV in September because I was offered a better deal with my phone company. I canceled and sent the boxes to DirecTV, and later I got a bill for over $110 in adult pay-per-view movies ordered from all 4 of my receivers. All four receivers did not have a phone line hooked up, or a line near them at least. I was told these movies were ordered by remote or by phone line (which way is it now), and that I will not get a bill next month for the movies, but only if I ever hook up a phone line to the receiver or I cancel and send the boxes back in.

How stupid is that. My kids' rooms each had a receiver, and in one room I did not even have a TV hooked up to the receiver, but I was told that I had ordered movies on that receiver. They sent my bill to collection now, and I called them about 7 times before, and every single rep told me something different. I think DirecTV is the worst company I have ever dealt with, and I will make sure that anyone I know will be aware to stay away from them. Very dissatisfied customer of DirecTV. I hope no one else will have to go through what I am going through.

Company: Direct Tv
Country: USA
State: Colorado
City: Greenwood Village
Phone: 8004944388
Site: directv.com

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