Thenest.com
Rude customer service

This can be a webite opereted from the wedding site: The Knot.

I put an order with this site to get a personalized infant ensemble to get a friend.

Fourteen days had handed and that I noticed nothing in the organization. The internet "monitoring" data confirmed "purchase in procedure" with no update - and so I delivered a contact to customer support requesting the position. No response. I named the next day - no solution in the quantity. I delivered another mail - no response. I called again - ultimately somebody responded - offered me a following range - then your following number ended up to become incorrect. I delivered another mail requesting the right following range and also the standing of the purchase. At this time, I'm convinced that e-commerce isn't actually legit.in my own mail I reported the cost of them isn't displaying somewhat lower on the site and that I still don't have any order position - horrible customer support and horrible very first time buyer experience. I received and mail FIANLLY declaring "We observe that you named nowadays and also have been already assisted" there have been many backwards and forwards emails - which had an extremely rude tone in the Customer Support repetition.

Never order from their website - awful customer support!

Company: Thenest.com
Country: USA

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