Dimples And Twinkles -A Children's Boutique
Will not accept my return or exchange

I ordered a pair of girls shoes from Dimples & Twinkles-A Children's Boutique that said in the size description that they will fit a 2 to 3 years old, when I got the order the shoe was smaller than what was said in the description. I decide to return that item which is a pretty simple task. I checked there website for instructions on how to return an item, it shoes that you have to email them to get a return authorazation number. I emailed Dimples & Twinkles on a Monday I received a response 5 days later (that shows you what good customer service this company has).
The email read as followed:

Unfortunately, your purchase was a final sale. No refunds or exchanges can be issued. Please see our 'Shipping/Return' policy.

This condition should have been stated next to the sale item or it should show please read our 'Shipping/Return' policy. This company (Dimples & Twinkles-A Children's Boutique) is stealing from there customers.

This condition to purchase and item should ALWAYS be disclosed!!! Last time a order anything Dimples & Twinkles-A Children's Boutique.

Company: Dimples And Twinkles -A Children's Boutique
Country: USA
State: Michigan
City: Kentwood
Address: 5577 East Meadowgrove Dr SE
Phone: 8773346753

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